About me
- Project & Program Management
- System Implementations & Migrations
- Hybrid Methodologies
- Process Improvement & Optimization
- Stakeholder & Vendor Management
- Cross-Functional Team Leadership
- Budgeting & Cost Control
- Training & Change Management
- Risk Mitigation & Issue Resolution
- Data Analysis & Reporting
Core Competencies
Results-driven Project Manager with 15+ years of experience managing enterprise technology implementations, system enhancements, and cross-functional projects. Adept at leading teams, optimizing processes, and delivering high-impact results on time and within budget. Expertise spans ERP, PLM, WMS, and POS/Retail systems with a strong ability to drive change, streamline workflows, and foster stakeholder collaboration.
Education
- I graduated from Parsons School of Design - NYC, NY
- Degree in BBA - Business Administration
- Completed specialized courses on Business, Design, Project Management to name a few
- Candidate for IBM Project Management Certificate
Professional Experience
ELEVATED EQUIPMENT SUPPLY– New York, NY
Enterprise Project Manager / Systems Business Analyst 2024-Present
Assessing existing business processes to pinpoint areas for enhancement. Collecting insights on issues requiring resolution or processes that could benefit from improvements. Proposing organizational changes, including new systems or procedures. Providing training and coaching to end user community.
• Identified inefficiencies in the company's order processing system, leading to the implementation of a new automated workflow. This reduced processing time by 30%, resulting in a $500,000 annual cost savings.
• Designed and implemented a new reporting framework that provided more accurate and timely business insights. This improved decision-making across departments and increased overall efficiency by 25%
• Facilitated workshops that brought together stakeholders from multiple departments to identify pain points and collaboratively develop solutions, leading to a 50% improvement in inter-departmental communication and project turnaround times
SKILLS: Enterprise Software · POS/Retail · CRM · ERP
e.l.f. COSMETICS– New York, NY PLM Manager - Interim 2023-2024 Managed product development cycles and relaunched Centric software to better streamline processes. Worked as interim manager for colleague on maternity leave, ensuring continuity and achieving project milestones on time. • Executed a relaunch of Centric due to poor user adoption • Increased user adoption by 40% • Successful implementation of Goodface software with on time delivery for users in China/NY SKILLS: PLM · PIM · Goodface CLARKSTON CONSULTING– New York, NY Program Management, IT Systems / Software Development 2022-2024 Sustain multiple projects and portfolios for various companies within the IT arena which include software development, Infrastructure vendor selection and system implementations ERP, Retail/ POS, WMS. • Successfully implemented the UPS conversion project at SPARC retail, coming under budget by 35% with a cost savings of $78 million dollars • Oversee all WMS Koerber supply chain projects & PMs at SPARC retail group • Managed the active directory MS 365 migration project at Hudson News which included all US airports & NY corporate users on-time and on budget SKILLS: Professional Services · Enterprise Software · Program Management · Atlassian Jira/Confluence · WMS · Software Project Management · Logistics
WINDOWRAMA, Edgewood, NY Manager, IT Systems Development & Implementation 2020-2022 Maintained project plans and ensured acceptance to timeframe and collaborated with stakeholders for the Acumatica & Koerber implementation processes and decisions. Coordinated with vendors, project managers and stakeholders to resolve all issues within a required timeframe and recommended appropriate changes to all business processes and change requests. Developed best practices and tools for the implementation lifecycle and identify all gaps and system bugs. • Successfully led the ERP & WMS Acumatica implementation companywide, including partnering with 3rd party software vendors • Outlined “As Is” business process and identified system gaps, selected super users and recommended much needed end user education and development ie Excel skills and Outlook/Calendar training & Acumatica Open University • Introduced and enforced MS Teams companywide for project collaboration, accountability and transparency regarding tasks, enhancement requests, questions, and roadmap items • Successfully sourced and purchased the WMS Warehouse Management System for parallel implementation to ERP system with same go live date SKILLS: Enterprise Software · CRM · Marketing Hubspot · Banking · WMS · ERP
KENNETH COLE PRODUCTIONS, New York, NY Director, IT Project Management 2015 – 2020 Worked as a liaison between programmers and business end users. Managed and developed QA Analysts to help support all system issues, documentation, IT process updates and change requests. Worked closely with VP of Software Systems to help manage all projects, developments, and managed JIRA and TFS (Team Foundation Server) task boards. Partnered with E-comm department, Salesforce and licensees to change all customer deliveries to a drop ship model. • Promoted to Sr. Manager within 6 months of hire and Director 2 years after • Successfully acquired corporate training rooms for both the NYC, NY and Secaucus, NJ office due to poor end user knowledge and the administration of continued development of the IT systems • Partnered with the China and Italy office in preparation for the new PLM/ERP/POS Retail/Ecomm system rollouts via Skype training • Held weekly FAQ sessions for continued system training and development for end users • Appointed Product owner for PLM system implementation, training, documentation, and enhancements SKILLS: Planning · PLM · Enterprise Software · EDI · Ecommerce/Omni Channel · WMS · Logistics· ERP DESL PLM SOFTWARE, New York, NY/ United Kingdom 2014 – 2015 PLM Software Development Implementation Consultant Managed customer accounts through PLM implementations including: the discovery phase, construction and configuration, end user training/testing, QA testing, issue resolution, rollout upgrade installs, functional specification writing, data mapping, third party integrations, account support and overall project management. • Promoted to lead implementation consultant for a newly acquired account within 4 months of hire • Promoted to sole business account manager for a challenging account and successfully progressed user productivity through strategic analysis of current software with recommended installs in addition to improved customer relations • Successfully deployed on-time software enhancements and installs fully tested without bugs or setbacks within tight timelines including efficient milestone customer approvals SKILLS: PLM · Enterprise Software · Software Development · Project Management · Design software Adobe Creative Cloud NINE WEST/ JONES APPAREL GROUP, New York, NY 2012 – 2014 PLM Training Specialist / Support Analyst Created training documents, train-the-trainer and instructed associates and new hires on new or revised systems platforms in addition to supporting three thousand users. Managed business requirements and evaluated technical and functional specifications for both footwear and apparel missions to meet timely deadlines. • Successfully trained 40 factory partners to utilize company vendor portal within a 6 week timespan globally • Promoted as lead Business Analyst for Nine West Group- Footwear within first 3 months of being hired to head the PLM implementation • Appointed as Functional Specification Analyst for Apparel business to help develop and launch new Siemens Team Center PLM system SKILLS: PLM CALVIN KLEIN UNDERWEAR, New York, NY 2010 – 2012 PLM Coordinator /Product Development, Global Assisted with sourcing and allocation of products globally; Supervision for on time deliveries of first prototypes, salesman samples and top of production; Analyzing and negotiating costing from factory partners overseas as well as creating, managing and distributing all seasonal cost logs to the globe. • Appointed product owner for Enovia PLM system • Successfully increased profitability by $1.5 million in partnering with customs compliance in reducing duties & freight rates for sleepwear groups • Developed time and action calendar resulting in seamless collaboration with the Hong Kong and Egypt office for prompt, accurate and low FOB pricing. SKILLS: PLM CALVIN KLEIN UNDERWEAR, New York, NY 2007 – 2009 Merchandise Regional Manager, US East Coast Trained retail coordinators on merchandising standards, product education, presentation, fashion deliveries and fit certification. Planned and coordinated execution of semi-annual regional and corporate events, overseeing presentation of marketing, merchandising and sales strategies. Developed and managed strategic partnerships with senior management and key retail accounts • Awarded the “Calvin Klein Underwear Star Performance Award” for Fall 2008, delivering exceptional results. • Successfully launched new Calvin Klein product line across multiple locations in partnership with In-Style Magazine within compressed time frame. • Developed & implemented national database for 500+ doors, improving efficiency and accuracy in monitoring floor space, product placement and merchandise inventory within Macys, Bloomingdales, Lord & Taylor, Belk, Dillard’s, Nordstrom and Carson’s through collaborative partnership with Director of Retail Sales Services. • Flawlessly executed multiple overnight shop installations, including one in Macy’s flagship Herald Square, in partnership with Director of Store Design and Planning. SKILLS: OMS · POS/Retail · Wholesale
e.l.f. COSMETICS– New York, NY PLM Manager - Interim 2023-2024 Managed product development cycles and relaunched Centric software to better streamline processes. Worked as interim manager for colleague on maternity leave, ensuring continuity and achieving project milestones on time. • Executed a relaunch of Centric due to poor user adoption • Increased user adoption by 40% • Successful implementation of Goodface software with on time delivery for users in China/NY SKILLS: PLM · PIM · Goodface CLARKSTON CONSULTING– New York, NY Program Management, IT Systems / Software Development 2022-2024 Sustain multiple projects and portfolios for various companies within the IT arena which include software development, Infrastructure vendor selection and system implementations ERP, Retail/ POS, WMS. • Successfully implemented the UPS conversion project at SPARC retail, coming under budget by 35% with a cost savings of $78 million dollars • Oversee all WMS Koerber supply chain projects & PMs at SPARC retail group • Managed the active directory MS 365 migration project at Hudson News which included all US airports & NY corporate users on-time and on budget SKILLS: Professional Services · Enterprise Software · Program Management · Atlassian Jira/Confluence · WMS · Software Project Management · Logistics
WINDOWRAMA, Edgewood, NY Manager, IT Systems Development & Implementation 2020-2022 Maintained project plans and ensured acceptance to timeframe and collaborated with stakeholders for the Acumatica & Koerber implementation processes and decisions. Coordinated with vendors, project managers and stakeholders to resolve all issues within a required timeframe and recommended appropriate changes to all business processes and change requests. Developed best practices and tools for the implementation lifecycle and identify all gaps and system bugs. • Successfully led the ERP & WMS Acumatica implementation companywide, including partnering with 3rd party software vendors • Outlined “As Is” business process and identified system gaps, selected super users and recommended much needed end user education and development ie Excel skills and Outlook/Calendar training & Acumatica Open University • Introduced and enforced MS Teams companywide for project collaboration, accountability and transparency regarding tasks, enhancement requests, questions, and roadmap items • Successfully sourced and purchased the WMS Warehouse Management System for parallel implementation to ERP system with same go live date SKILLS: Enterprise Software · CRM · Marketing Hubspot · Banking · WMS · ERP
KENNETH COLE PRODUCTIONS, New York, NY Director, IT Project Management 2015 – 2020 Worked as a liaison between programmers and business end users. Managed and developed QA Analysts to help support all system issues, documentation, IT process updates and change requests. Worked closely with VP of Software Systems to help manage all projects, developments, and managed JIRA and TFS (Team Foundation Server) task boards. Partnered with E-comm department, Salesforce and licensees to change all customer deliveries to a drop ship model. • Promoted to Sr. Manager within 6 months of hire and Director 2 years after • Successfully acquired corporate training rooms for both the NYC, NY and Secaucus, NJ office due to poor end user knowledge and the administration of continued development of the IT systems • Partnered with the China and Italy office in preparation for the new PLM/ERP/POS Retail/Ecomm system rollouts via Skype training • Held weekly FAQ sessions for continued system training and development for end users • Appointed Product owner for PLM system implementation, training, documentation, and enhancements SKILLS: Planning · PLM · Enterprise Software · EDI · Ecommerce/Omni Channel · WMS · Logistics· ERP DESL PLM SOFTWARE, New York, NY/ United Kingdom 2014 – 2015 PLM Software Development Implementation Consultant Managed customer accounts through PLM implementations including: the discovery phase, construction and configuration, end user training/testing, QA testing, issue resolution, rollout upgrade installs, functional specification writing, data mapping, third party integrations, account support and overall project management. • Promoted to lead implementation consultant for a newly acquired account within 4 months of hire • Promoted to sole business account manager for a challenging account and successfully progressed user productivity through strategic analysis of current software with recommended installs in addition to improved customer relations • Successfully deployed on-time software enhancements and installs fully tested without bugs or setbacks within tight timelines including efficient milestone customer approvals SKILLS: PLM · Enterprise Software · Software Development · Project Management · Design software Adobe Creative Cloud NINE WEST/ JONES APPAREL GROUP, New York, NY 2012 – 2014 PLM Training Specialist / Support Analyst Created training documents, train-the-trainer and instructed associates and new hires on new or revised systems platforms in addition to supporting three thousand users. Managed business requirements and evaluated technical and functional specifications for both footwear and apparel missions to meet timely deadlines. • Successfully trained 40 factory partners to utilize company vendor portal within a 6 week timespan globally • Promoted as lead Business Analyst for Nine West Group- Footwear within first 3 months of being hired to head the PLM implementation • Appointed as Functional Specification Analyst for Apparel business to help develop and launch new Siemens Team Center PLM system SKILLS: PLM CALVIN KLEIN UNDERWEAR, New York, NY 2010 – 2012 PLM Coordinator /Product Development, Global Assisted with sourcing and allocation of products globally; Supervision for on time deliveries of first prototypes, salesman samples and top of production; Analyzing and negotiating costing from factory partners overseas as well as creating, managing and distributing all seasonal cost logs to the globe. • Appointed product owner for Enovia PLM system • Successfully increased profitability by $1.5 million in partnering with customs compliance in reducing duties & freight rates for sleepwear groups • Developed time and action calendar resulting in seamless collaboration with the Hong Kong and Egypt office for prompt, accurate and low FOB pricing. SKILLS: PLM CALVIN KLEIN UNDERWEAR, New York, NY 2007 – 2009 Merchandise Regional Manager, US East Coast Trained retail coordinators on merchandising standards, product education, presentation, fashion deliveries and fit certification. Planned and coordinated execution of semi-annual regional and corporate events, overseeing presentation of marketing, merchandising and sales strategies. Developed and managed strategic partnerships with senior management and key retail accounts • Awarded the “Calvin Klein Underwear Star Performance Award” for Fall 2008, delivering exceptional results. • Successfully launched new Calvin Klein product line across multiple locations in partnership with In-Style Magazine within compressed time frame. • Developed & implemented national database for 500+ doors, improving efficiency and accuracy in monitoring floor space, product placement and merchandise inventory within Macys, Bloomingdales, Lord & Taylor, Belk, Dillard’s, Nordstrom and Carson’s through collaborative partnership with Director of Retail Sales Services. • Flawlessly executed multiple overnight shop installations, including one in Macy’s flagship Herald Square, in partnership with Director of Store Design and Planning. SKILLS: OMS · POS/Retail · Wholesale